Privacy Policy

 

Last updated on April 22, 2025.

 

In order to provide you with this mobile application (the “App” or “Software”) and related services (“Services”), we (“we,” “our,” or “us”) are required to collect certain personal information. We recognize the significance of protecting your personal data and commit to safeguarding the privacy of users of the Software (referred to hereafter as “Users” or “you”). As you engage with the Software, we may gather and use information about you. Through this Privacy Policy, we aim to outline the rules and principles that govern how we collect, process, and use your personal data, ensuring that your rights and interests are respected. Please note that this Privacy Policy does not apply to third-party websites, services, or applications accessible through our Services.

 

By accessing, viewing, or using the App, you are deemed to have agreed to the terms laid out in this Privacy Policy. If you do not agree, please discontinue use of the App immediately.

 

This Privacy Policy may be revised over time. Whenever updates are made, we will post the changes in this policy and other appropriate sections of the app. We encourage you to regularly review the Privacy Policy for updates. By continuing to use the Software after modifications to the policy, you accept the revised terms.

 

1. User Age Limitation

Our Services are not intended for individuals under the age of 15 or the minimum age defined by applicable laws in your country (“Minimum Age”). Children below the Minimum Age are prohibited from using the Service. We do not knowingly collect personal data from users under the Minimum Age.

 

Child Safety Commitment:

We are committed to protecting children from any form of sexual abuse, exploitation, or other harmful behavior. Our platform actively enforces strict age restrictions and implements measures to safeguard minors, including content moderation, user behavior guidelines, and prompt response to any incidents involving potential child exploitation.

 

If we become aware of any account or data involving users below the Minimum Age, we will take immediate steps to delete such information and, if necessary, report it to relevant authorities. If you suspect that we may have data from or about a child below the Minimum Age, please contact us at the email provided below.

 

2. Information We Collect and Why We Collect It

 

Part IInformation You Provide to the App:

1Storage Access Permission

To allow you to share photos with friends or save images on your device, you may voluntarily grant us access to your device’s storage.

 

2Account Registration Information

For enhanced interaction with other users, you can choose to create an account. When you register an account (“Account”), we may collect personal details such as your mobile number, username, gender identity, age, preferences, personal bio, and profile pictures (“Registration Information”). This information is necessary to complete the registration process and safeguard your account. With your explicit consent, we may access your camera or photo album for profile pictures.

 

3Geolocation Information

If you enable geolocation features, we will collect data about Wi-Fi access points and other location-related information, including your longitude and latitude. We may store your device’s coordinates to provide certain features. This information helps us determine your physical location and allows us to personalize the app to enhance your experience and make interactions with other users more convenient.

 

4Permission to Access to the Camera, Microphone, Photo Album.

To use the video or voice communication features of the Software, you may choose to grant us permission to access your microphone or camera. For other features, such as setting avatars or sending pictures to other users, you may voluntarily allow us to access your camera or photo album to retrieve photos from your device. We will only access your microphone, camera, or photo album once you have granted the necessary permissions.

 

 

Part IIInformation Automatically Collected:

1Technical Information

Using Android’s API, we may automatically gather technical data about your device, including:

• Type, name, and version of your operating system

• Configuration and settings of the Software and Services

• Globally Unique Identifier

• International Mobile Subscriber Identification Number

• WLAN status

• Android ID

• Application logs

 

2Payment Data

We collect information related to your orders and payments for virtual gems or other paid services provided by us. This may include items purchased, payment dates, and order status. We do not handle payment details directly; they are managed by third-party providers (e.g., Apple or Google). We recommend reviewing their privacy policies before submitting payment details.

 

3Virtual Gems and Points

We gather data related to the growth or usage of virtual gems and points in your Account.

 

3. How We Use Your Information

We use your data primarily to operate and improve the Services. Specifically, we use it to:

• Maintain and enhance the Software and Services with new features and functions

• Customize and improve user experiences

• Test, monitor, and ensure the quality of the Software

• Resolve disputes that involve your use of the Software

• Fulfill legal, regulatory, or governmental obligations

 

Additionally, we take the following steps to ensure child safety:

Content Monitoring: Implement manual and algorithm-based reviews to prevent harmful or exploitative content.

Behavior Oversight: Prohibit and address any inappropriate interactions involving minors.

 

4.Legal Basis for Processing Personal Data

Under GDPR, we rely on the following legal bases to process your personal data:

Consent: You have given explicit consent for us to process your personal data for specific purposes (e.g., account registration).

Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing the App and Services).

Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, provided these interests are not overridden by your interests or fundamental rights and freedoms.

 

5. Sharing Your Information with Third Parties

We only share your data with third parties as outlined in this policy. We do not rent or sell your personal information to third parties. However, we may share certain data, such as device identifiers, with third parties that provide data processing services essential for the functionality of the App. While we aim to work with trusted partners, we do not control how these third parties use tracking technologies. If you would like to avoid data sharing with third parties, you may choose not to use the related services or contact us for further information.

 

In compliance with data privacy regulations, including the CCPA and GDPR, you have the right to know if your personal data is shared with any third parties, as well as the reasons and purposes for such sharing. If you would like to inquire about whether your personal data has been shared and the context of that sharing, please contact us at [TravioApp@outlook.com].

 

Our App may include links to third-party websites or services. We are not responsible for their privacy practices or content. In certain situations, we may disclose your data if required by law, to protect your rights or safety, to investigate fraud, or to respond to a government request.

 

In addition to the purposes outlined above, we may share your data with child protection organizations or law enforcement agencies when investigating or addressing any cases of suspected child exploitation or abuse.

 

6. Opting Out of Data Sharing or Selling

Users have the right to opt out of sharing or selling their personal data. To opt out, please contact us at [TravioApp@outlook.com] with your request.

 

7. Data Controller and Data Protection Officer (DPO)

Data Controller

Company: [Future Mobile Limited]

Company Address: [Rm 4, 16/F, HO KING COML CTR, 2-16 FA YUEN ST, MONGKOK, KOWLOON, HONG KONG]

Email: [TravioApp@outlook.com]

 

Data Protection Officer (DPO)

Name: [William Johnson]

Email: [TravioApp@outlook.com]

 

8. Data Security

Protecting your personal information is important to us. We use industry-standard security measures to protect data during transmission and once it is received. These measures are designed to prevent unauthorized access, misuse, and alteration of personal data. We aim to use strong encryption and hashing techniques when possible.

 

To further enhance child safety, we implement robust monitoring systems and advanced moderation techniques to prevent harmful content related to minors from being shared. In the event of a data breach affecting this area, we will notify impacted users and relevant authorities in accordance with applicable laws.

 

However, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security. If a data breach occurs, we will notify you in compliance with applicable laws.

 

9. International Data Transfers

As a global provider of the App, we may transfer your data to countries outside your jurisdiction. Third-party providers or advertising partners may also transfer your automatically processed data internationally. By using the App, you agree to such transfers. If you are in the EEA, you provide express consent for the transfer of your data outside the EEA. You may withdraw your consent at any time.

 

10. Data Retention

We retain your personal data for as long as necessary to fulfill our agreement with you and meet our legal obligations. If you wish to delete your data, you can request account closure. However, certain data may still be retained for legal, tax, audit, or safety reasons.

 

11. User Rights and Regulations

California Consumer Privacy Act (CCPA) Rights

Under the CCPA, California residents have the following rights regarding their personal information:

1.     Right to Know: You have the right to request information about the personal data we collect about you.

2.     Right to Delete: You have the right to request the deletion of your personal information.

3.     Right to Opt-Out: You have the right to opt out of the sale of your personal information.

4.     Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

 

Virginia Consumer Data Protection Act (VCDPA) Rights

Under the VCDPA, Virginia residents have the following rights regarding their personal information:

1.     Right to Access: You have the right to access the personal data we hold about you.

2.     Right to Delete: You have the right to request the deletion of your personal data.

3.     Right to Correct: You have the right to request the correction of inaccurate personal data.

4.     4. Right to Data Portability: You have the right to obtain your personal data in a format that is easy to read and transfer.

 

General Data Protection Regulation(GDPR) Rights

You have the right to access, modify, correct, or delete your personal data. In accordance with GDPR, you have the following rights:

1.     Right to Access: You can request copies of your personal data.

2.     Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

3.     Right to Erasure: You can request that we delete your personal data under certain conditions.

4.     Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.

5.     Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6.     Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

7.     Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

 

12. Child Safety Standards

We uphold the highest standards to prevent child sexual abuse and exploitation (CASE). This includes:

Strict Age Verification: Users must confirm their age during registration.

Content Monitoring: Advanced tools and dedicated teams review all content to prevent harmful material involving minors.

Behavioral Guidelines: Inappropriate interactions or exploitation involving children are strictly prohibited and will be reported immediately to relevant authorities.

Reporting Tools: Users can report any suspicious content or behavior. Our team will review and address reports within 24 hours.

Collaborative Efforts: We cooperate with child protection organizations and law enforcement to investigate and address cases effectively.

 

If you encounter or suspect any activity involving child exploitation, contact us immediately at:

• Email: [TravioApp@outlook.com]

• In-App Reporting: Use the “Feedback” or “Report” tools available in the app.

 

13. Updates to This Privacy Policy

As our App evolves, we may revise this Privacy Policy. The latest version will govern how we handle your information. By continuing to use the App after any changes, you agree to the updated policy.

 

 For assistance, please contact us at: [TravioApp@outlook.com]. You may also lodge complaints with your local data protection authority.